UGVAN • CUSTOMER INFORMATION
Your privacy matters. This page explains how personal information is used when you browse this store, create an account, place an order or contact Ugvan.
Information used by the store
Information you provide can include your name, email address, phone number, billing and delivery addresses, order details and support messages. Technical information such as your IP address, browser and session information may be recorded to operate and protect the website.
Why information is used
Information is used to manage your account, process orders, arrange delivery, respond to enquiries, prevent misuse and maintain business records. Please provide only information needed for your order or enquiry.
Payments and delivery
Payment and delivery services may receive the information needed to process transactions and deliver orders. The payment options shown at checkout identify the available payment methods. Do not send full card details or banking credentials through a contact form.
Cookies and website features
WordPress and WooCommerce use cookies and similar storage for functions such as login sessions and shopping carts. Blocking these in your browser can affect checkout or account access. Embedded third-party content can operate under that provider’s privacy policy.
Records and account information
Order and account information may be retained for order fulfilment, customer support, accounting, dispute handling and applicable recordkeeping requirements. A fixed retention period has not yet been published by the store.
Privacy requests
Use the Contact page to request access to, correction of or deletion of personal information. Identity verification may be needed; some transaction records may need to be retained.
Policy details and updates
This notice covers the store at ecom.farmlyfresh.in. Specific provider details, business identity, privacy contact and retention schedule are being finalised by the store owner. Contact Ugvan before ordering if you need these details. Updates will be published on this page.
Need help? Contact Ugvan with your order number and enquiry. Never send passwords, OTPs or full payment card details.
